Service user feedback
“(Six Circle) helped me gain confidence…and develop the ability to use my own initiative and not wait to be told”
“(I have) been introduced to a wide range of services such as the Fire Service, Heart Start and Welfare Rights…which will help me in my life”
“(the Project) helps service users to talk to each other and others”
“I had low confidence and self-esteem when I first started Six Circle and I had limited experience of communicating with people outside of the prison environment. Attending Six Circle has helped me massively – I have learnt lots that I will use in my everyday life”
“I was introduced to lots of support services that I may need to access, CAB, Independent Advocacy. I feel I (now) have the confidence to access these services”
“Being part of the project makes you feel valued. I feel I was listened to and supported in many ways”
“I learnt to be more tolerant of others and identify other people have needs…I learnt new skills including gardening and budgeting which will be useful”
“I have improved my patience and tolerance skills…I am now able to budget better even though I have bad skills when it comes to numbers”
“(I have improved) lots of things, cooking, budgeting and managing self (e.g. hygiene and feeling good about myself)…I enjoyed the Broadening Horizon activities and trips and the range of Personal Wellbeing activities on offer”
Student Feedback – Lauren
When I was advised that I would be going on my first PLO to Six Circle Project in Perth I was incredibly apprehensive due to the fact that I had never heard of it before, nor did anyone in my social work class, meaning I had no idea what sort of work was done here, or to whom the project was aimed at. Past experiences of placement at High School led me to have an extremely negative view upon such things, but there was no need to worry. Six Circle Project was the most enjoyable placement I have ever taken part in, and by ‘Taken part, I really mean that. From the second I walked in the front door I was greeted by very welcoming and friendly staff members, who right away made me feel at home. From there I knew that my time here was going to be an enjoyable and memorable experience. The environment in which myself as a student and the service users were exposed to was very laid back. In my opinion this would make an individual using the service feel very much at home.
I can truthfully say that I enjoyed my practice learning opportunity. I felt totally involved in all of the interactions with the service users and Lisa especially was brilliant from start to finish. She ensured everything was explained to me, regarding how the policies and procedures worked and she also let me sit in on a couple of one to one meetings with service users, so I could better my understanding of the service users specific needs and if the service couldn’t cater for these needs then they would do their utmost best to make contact with other agencies/services who could. One of my main questions that I had brought with me to my PLO was ‘Do your beliefs of the workers correspond to your expectations of social workers/support workers or other similar occupations values, attitudes, roles and tasks?’ and through my observations I concluded that the staff at Six Circle Project do their utmost best in everything. They also go out of their way to ensure that each service user knows that if they are ever in as crisis situation or just want to talk, then they are there to help. They really do go above and beyond.
Another thing which really stood out to me throughout my time at Six Circle was the positive relationship that the workers had with each of the service users personally. Itwas like nothing I had ever seen before. The service users would approach the staff with ease and hold a good conversation, they would also joke around with the staff members proposing to me that a good relationship has been formed over time, which again suggests that the service providers have put in a great deal of effort to ensure this environment has been kept like this. I really appreciated it as an outsider coming into a totally new environment.
To conclude with my account on my time at the project, I thank you for having me here and I really appreciated the knowledge, along with the great experience you have provided me with. I can ensure that I will speak very highly of this organisation and I cannot wait to show my presentation to the rest of the class. Thanks again.
